Last Updated: 10/22/2024

Tolunay-Wong Engineers Inc. (TWE) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose information about our users. By accessing or using our website, you consent to our Privacy Policy.

1. Types of Information Collected

   • Personal Information: We may collect personal information, including your company name and email address, primarily through contact forms.
   • Non-Personal Information: We automatically collect non-personal data, such as browsing behavior and device information, via analytics and tracking tools (e.g., Google Analytics, Google Tag Manager).

2. Collection Methods

   • Direct Collection: Personal information is collected directly from users when they submit a contact form.
   • Automatic Collection: We automatically collect data to monitor site usage and improve user experience using tracking technologies and analytics tools.

3. Purpose of Collection

   We collect your information for several purposes:

   • Customer service and responding to inquiries
   • Marketing and targeted communication
   • Improving and personalizing our services

4. Sharing Information with Third Parties

   We may share information you provide with:

   • The TWE group of entities for internal processing.
   • Third-party service providers that act on our behalf, including IT and cloud service providers, background screening providers, advertising agencies, insurers, accountants, and financial institutions.

   All third-party service providers are required to maintain appropriate security and confidentiality to protect your personal data.

5. Use of Cookies and Tracking Technologies

   We use cookies and tracking technologies for:

   • Functionality: Enhancing your user experience on our website
   • Analytics: Analyzing user behavior and website performance
   • Targeted Advertising: Delivering personalized content and ads

   You may adjust your cookie preferences in your browser settings.

6. User Rights and Choices

   Depending on the applicable laws in your region, you may have the following rights regarding your personal data:

   • Access: Request confirmation on whether we are storing or using your data
   • Correction: Update or correct any inaccuracies in your data
   • Consent Modification or Withdrawal: Modify or withdraw consent for data collection, use, or disclosure
   • Deletion: Request deletion of your data when no longer justified for retention
   • Data Portability: Request your data in an electronic format
   • Restrict Processing: Pause data processing under certain conditions

   To exercise any of these rights, please contact us via the email provided below.

7. Data Storage and Security Measures

   TWE employs multiple safeguards to protect your personal data:

   • Internal Policies: Limiting staff access to data based on role
   • Technical Safeguards: Encryption, firewalls, and secure passwords
   • Physical Safeguards: Physical security measures where data is stored
   • Privacy Officer: Designated personnel to ensure compliance with privacy laws
   • Staff Training: Regular training on privacy and security practices
   • Breach Response: Procedures for handling data breaches promptly

8. Data Retention Policy

   We retain your personal data only as long as necessary to fulfill the purposes outlined above, considering:

   • Duration and nature of our relationship
   • Data sensitivity and purpose of use
   • Statutory requirements

9. Contact Information for Privacy Inquiries

   If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us at:

   E-mail: twe-hou@tweinc.com